Product Business Cases Suck: Find Out Why and What to Do About It

Product Management's Sinking Ship: Customer Experience as Brand Differentiator

What Happens on Your Phone, Might Stay on Your Phone…It Depends

Facing the Biggest Challenge of All Time: Where to Start?

Looking for Greater Creative Agility? Ask a Neuroscientist

5G and IoT – alchemy or hubris?

IF AGILITY IS KING, CULTURE IS KONG

Fortune Favours the Obsessed

UBER IS DRIVING AWAY WITH HERTZ’S BUSINESS

Who owns Audible? Amazon or its customers?

11 telco’s launch Communications Blockchain Network (CBN)

CAMBRIDGE BRAINS BID TO REVOLUTIONISE UK HEALTHCARE THROUGH AI

LLOYDS LAUNCHES NEW APP TO VIEW ACCOUNTS IN ONE PLACE

US-China trade war leaves gap for Indian pharma to grow

STUDY SUGGESTs ONE DAY OF WORK PER WEEK CAN IMPROVE MENTAL HEALTH

EU plans first satellite fleet to monitor CO2 in every country

WHO recognises burnout

VISA TAKES OVER LONDON FINTECH IN £198M DEAL

You may soon be able to use Visa to send money abroad through your bank account thanks to the payment giant’s takeover of fintech 'Earthport'.

Changing How We Change

Are Agile & Design Thinking Enough?

AI’s Big Black Box

Why Transparency is Key

Restructuring for Customer Experience Excellence

With a functional organisation structure, it's hard to deliver a consistently delightful customer experience. Organising around product management can make the organisation more responsive.

Effective censorship strategy in the era of fake news

Instead of asking major websites to censor content, let's establish a system that helps quality content rise to the top.

Seven Steps to Sustainable GDPR Compliance

We believe the best way to embed GDPR compliance in your organisation is to understand why you need it. Start with the studying user journeys then follow the data.